Email Address

gardenpitara@gmail.com

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+91 8853231472

Privacy Policy

Last Updated: 16 August, 2025

GardenPitara.com (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile application, and services (collectively, the “Platform”).

1. Information We Collect

We may collect the following types of information:

  1. Personal Information:
    • Name, email address, phone number, shipping/billing address
    • Payment details (processed securely through third-party payment gateways)
  2. Non-Personal Information:
    • IP address, browser type, device information, cookies, and usage data
  3. User-Generated Content:
    • Reviews, feedback, comments, and queries shared on the platform

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Improve our website, products, and services
  • Send you updates, newsletters, and promotional offers (you may opt out anytime)
  • Provide customer support and respond to inquiries
  • Ensure legal compliance and prevent fraudulent activities

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: logistics, payment gateways, and IT support
  • Business Partners: nurseries, gardening product vendors, and training partners (only where necessary)
  • Legal Authorities: if required by law or to protect our rights

4. Cookies & Tracking Technologies

  • We use cookies and similar tools to enhance your browsing experience, analyze traffic, and personalize content.
  • You can disable cookies in your browser settings, but some features of the platform may not function properly.

5. Data Security

We implement reasonable physical, technical, and administrative measures to safeguard your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, update, or delete your personal data
  • Opt out of marketing communications
  • Request data portability or restrict processing

7. Third-Party Links

Our platform may contain links to third-party websites (e.g., nurseries, gardening blogs, influencers). We are not responsible for the privacy practices of these external sites.

8. Children’s Privacy

GardenPitara.com does not knowingly collect personal data from children under the age of 13. If you believe your child has provided us data, please contact us for deletion.

9. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:📧 Email: gardenpitara@gmail.com